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Level 1
Effective
Communication
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This Effective Communication training can be provided individually or as part of a bespoke package.
Contact us for further information.
Course Objectives
By the end of the course, participants will be able to:
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Describe the importance of effective communication at work.
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Explain how to meet the communication and language needs, wishes and preferences of individuals.
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Explain how to promote effective communication.
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Describe the principles and practices relating to confidentiality.
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Explain the importance of handling information correctly.
Course Overview
Target Population: All staff who may require Effective Communication Training.
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Course Duration: 3 hours.
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​Certification: Level 1 Award in Effective Communication.
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Assessment: Knowledge assessment via a question paper.
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Number of Participants: 20 Maximum
Our Effective
Communication Training:
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Is based on the compliance requirements placed on trainers by the Health & Safety at Work (Etc.) Act of 1974; Equality Act 2010; Human Rights Act, Data Protection Act 2018 together with the General Data Protecton Regulation (GDPR) & Health & Safety (First Aid) Regulations 1981.
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Can assist with the knowledge compliance of the Care Certificate Standard 6 for Effective Communication.
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Can assist Health & Social Care Diploma candidates with the various elements of their learning.
