The Effective Communication training can be provided individually or as part of a bespoke package.
Contact us for further information.
By the end of the course, participants will be able to:
Describe the importance of effective communication at work.
Explain how to meet the communication and language needs, wishes and preferences of individuals.
Explain how to promote effective communication.
Describe the principles and practices relating to confidentiality.
Explain the importance of handling information correctly.
Target Population: All staff who may require Effective Communication Training.
Course Duration: 3 hours.
Certification: Level 1 Award in Effective Communication.
Assessment: Knowledge assessment via a question paper.
Number of Participants: 16 Maximum
Is based on the compliance requirements placed on trainers by the Health & Safety at Work (Etc.) Act of 1974; Equality Act 2010; Human Rights Act, Data Protection Act 2018 together with the General Data Protecton Regulation (GDPR) & Health & Safety (First Aid) Regulations 1981.
Can assist with the knowledge compliance of the Care Certificate Standard 6 for Effective Communication.
Can assist Health & Social Care Diploma candidates with the various elements of their learning.