Our Delivery of Training During COVID-19
Keeping our customers safe during this pandemic is of utmost importance to us. Therefore, careful consideration and adjustments have been made, and will be constantly updated depending on the current situation in the country.
During lockdown, face-to-face training will not occur. All training will be online via live virtual training. However, we ensure you that our trainings will still be very interactive, enjoyable and learners will receive their training materials and certificate via email.
Full guidance on this is dependent on the most up to date covid-19 guidance and restrictions put in place by the government, however where permitted, face-to-face training as well as online training will be available.
For face-to-face training, relevant PPE will be provided, and learners will be kept at a 2-metre distance from each other, except where close contact is necessary due to the skill being taught. In these instances, learners will be asked immediately before and after the practical activity, to wash and sanitize their hands, and wear the provided PPE, unless otherwise exempt.
Due to the sensitive nature of the pandemic, we advise that any learners booked to attend a course, avoid attending if they begin to exhibit any of the symptoms below, before or during the training course. We apologise in advance for any upset or inconvenience this may cause, however maintaining the health and safety of all learners is paramount.
The main symptoms of coronavirus are (Taken from NHS website):
A high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature).
A new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual).
A loss or change to your sense of smell or taste – this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal.
Most people with coronavirus have at least 1 of these symptoms.
Essential Training for Healthcare Workers during COVID-19
Health and Social Care workers are key workers, providing essential services to vulnerable people who require support with their health or social care needs. Therefore, regardless of whether the country is in lockdown or not; these services must and have still been delivered throughout the pandemic.
We recognise that at such a challenging time, employers may be under immense pressure to keep providing care as well as arrange training for staff, to ensure the service delivered meets CQC and other regulatory bodies standards. Also, many people during the pandemic have taken a leap of faith, and have decided to change careers; so perhaps you now suddenly have an increased number of new staff with little to no experience.
Due to the urgency of getting staff adequately ready to provide essential care during the pandemic, Skills for Care, supported by the CQC have recommended that healthcare providers prioritise training staff in the following areas below, to ensure you maintain a skilled and competent workforce during the pandemic.
Please note: The Mandatory training required is usually more comprehensive (see Care Certificate Training).
Contact Us to discuss our Covid-19 Essential Training Package
Statement from CQC:
“ We welcome the new guidance from Skills for Care on training staff during the COVID-19 crisis. We recognise that at this time providers will be prioritising providing care to people and that this may mean that training will be delayed. However, providers should make every effort to ensure that staff are competent, confident, and skilled in providing safe care to the people using their service.
We understand the pressures that providers are facing and the difficult choices it may require them to make. We want to support providers in whatever way we can during this crisis period. We are here to work with you, to listen to you, and to support you with the inevitable tough decisions you will face. - Kate Terroni, Chief Inspector of Adult Social Care, CQC